Mark has spent his whole career managing 4 and 5 star hotels, so great hospitality, resourcefulness and first rate guest care all come as second nature.

Working for a renowned travel company, Sarah’s long career has taken her around the world experiencing what the best hotels have to offer. Her clients rely on her for first hand knowledge, attention to detail and a high level of personal service to guarantee their expectations are met.

Our Services:

At the heart of our service is a weekly visit from housekeeping, which includes a clean and a change of bed linen and towels.

Our gift to you on arrival is a welcome hamper with provisions for breakfast, a bottle of chilled wine, plus you will find all the necessary household items and toiletries to make you feel at home.

And here are just some of the other services that set us apart from the rest…

Meet & Greet

Our self-service check-in is simple and flexible but, if you wish, we will happily be on hand when you arrive, to help you settle in.

Hamper Service

Hand-picked groceries and luxuries of your choice can be pre-ordered and delivered to your apartment – ready for your arrival or at anytime during your stay.

Laundry Service

On request, we can collect your dry cleaning from you and deliver it back to your apartment by the next day.
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Concierge Service

We can recommend and help organise any other requirements you may have*.
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Concierge Service (examples):

Personal trainer

Leisure/Spa membership

Transport needs

Restaurant reservations

Fresh flowers

Bike hire

Private Chef

Golf

Secure storage

 … along with recommendations for places to see and visit.

*Please be aware the above services will carry additional charges and are subject to availability.

Always here to help

Whether you want to reserve an apartment, need more information, or anything to make your stay more comfortable – you’ll always get real people – no automated messages, no answer-phones – just the BEST personal service possible.

Call Mark & Sarah on: 07771 634618