Mark has spent his whole career managing 4 and 5 star hotels, so great hospitality, resourcefulness and first rate guest care all come as second nature.
Working for a renowned travel company, Sarah’s long career has taken her around the world experiencing what the best hotels have to offer. Her clients rely on her for first hand knowledge, attention to detail and a high level of personal service to guarantee their expectations are met.
At the heart of our service is a weekly visit from housekeeping, which includes a clean and a change of bed linen and towels.
Our gift to you on arrival is a welcome hamper with provisions for breakfast, a bottle of chilled wine, plus you will find all the necessary household items and toiletries to make you feel at home.
Our self-service check-in is simple and flexible but, if you wish, we will happily be on hand when you arrive, to help you settle in.
Hand-picked groceries and luxuries of your choice can be pre-ordered and delivered to your apartment – ready for your arrival or at anytime during your stay.
On request, we can collect your dry cleaning from you and deliver it back to your apartment by the next day.
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We can recommend and help organise any other requirements you may have*.
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Concierge Service (examples):
Personal trainer
Leisure/Spa membership
Transport needs
Restaurant reservations
Fresh flowers
Bike hire
Private Chef
Golf
Secure storage
… along with recommendations for places to see and visit.
Whether you want to reserve an apartment, need more information, or anything to make your stay more comfortable – you’ll always get real people – no automated messages, no answer-phones – just the BEST personal service possible.